PRIVACY POLICY

RinnoVision inc., hereinafter referred to as RinnoVision, is committed to respecting the privacy of visitors to our Web site. RinnoVision respects your right to privacy and is committed to protecting the personal information you provide to us in good faith.

Browsing rinnovision.com

The rinnovision.com site contains links to external sites. RinnoVision is not responsible for the content of these sites or their privacy practices.

Cookies and Web audience measurement

RinnoVision uses Google Analytics to measure web traffic and website visits. Using cookies, Google Analytics collects information about your navigation on some or all pages of the website. This information is used for statistical purposes to improve your experience.  

This information includes:

  • your computer’s truncated IP address (your IP address is modified, making it impossible to link you to it),
  • your Internet service provider,
  • operating system (e.g. Mac OS, Windows),
  • device type and model (e.g. iPhone 11),
  • device screen resolution,
  • browser type and language (e.g. Chrome, Safari),
  • region or municipality, determined by IP address,
  • the domain of the previous site visited (e.g. google.ca),
  • point of origin (e.g. banner, e-mail, social network, etc.)
  • the pages consulted on our site (sequence of consultation, interactions on the page, date, time, duration and frequency of your visits and your activities [clicks, screen scrolling, etc.]).

Remember that you can configure your browser to block cookies, but this may affect your browsing experience.

Google analytics

Google Analytics is a web analysis service that provides basic statistics and analytical tools. This data helps with search engine optimization (SEO). The information is stored mainly in the United States. Google may share this information with third parties if required to do so by law, or when processing it on their behalf. Information is also shared with the Quebec government’s Google Ads and Google Search Console accounts.

Google’s advertising cookies are also used to gather demographic and interest-related information. This information cannot be associated with an individual. Google will never link the information collected with any other data or information it maintains. For more information about the information Google collects and how it is used, please see our Privacy Policy and Terms of Use.

If you wish, you can prevent Google from recording information relating to your browsing by installing the Google Analytics deactivation browser add-on on your computer. On mobile, you can use a private browser or use the “private” mode.

Confidentiality

Personal information collected by rinnovision.com is handled in compliance with applicable laws. These principles guide our use of data in the collection, use, disclosure with or without consent, retention, and destruction of personal information, while implementing security measures appropriate to the nature and amount of information collected. In the case of sales inquiries, telephone numbers and email addresses may be shared with our authorized dealer network.

No personally identifiable information will be collected at any time, except when you submit a request for information or an online registration or application form, an e-mail message, or when you call or e-mail us.

We will keep all company records and documentation, including related electronic records, confidential and secure. Company files will be strictly, and only, accessible to authorized employees involved in the various company departments.

Please note that employees must comply with our code of ethics and confidentiality policy. They are also prohibited from using personal information to promote personal, financial or other interests. Failure to comply with these policies may result in sanctions, up to and including dismissal.

It should be noted that information contained in files will not be disclosed by the company to third parties unless prior written permission has been obtained from the individuals concerned.

Request for information

Should you have any questions or concerns, please do not hesitate to contact our privacy officer, Sabrina Rhéaume at 418-230-4040, ext 206.Our main office is located at 800 Route Carter, Sainte-Marie, Qc, Canada, G0S 0B2.

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